COURIER HST CHAPTER 7 QUERIES AND HELP SCREENS USER INQUIRIES (In) The Inquiry command has eight options. The most commonly used options display the following information: ATI3 Call duration ATI4 Current settings ATI5 NRAM settings ATI6 HST link diagnostics summary I0 The modem returns a 3-digit product code. If you have a problem and call USRobotics' Technical Support Department, you may be asked for this product code. I1 The modem performs a checksum of its read only memory (ROM) and returns the result to the screen. This function is used only in factory testing. The modem should always read the same number. I2 The modem performs a test of its random access memory (RAM) and returns either the OK (0) or ERROR (4) result code, followed by OK when the test is completed. You may want to use this command as a checkpoint if the modem appears to be malfunctioning. I3 The modem returns the duration of the last call if set the K0. It displays the actual time if set to K1. See the description of the Kn command in Chapter 5. I4 The modem displays its current configuration. The following illustration is an example. Figure 7.1 -- Sample Result of ATI4 Command I5 The modem displays the configuration stored in nonvolatile random access memory (NRAM). Figure 7.2 -- Sample NRAM Settings Screen I6 During a connection, the modem monitors and stores information about link operations. When the call is ended, you can request a diagnostic summary, as in the following example. 7-1 COURIER HST Figure 7.3 -- Sample Link Diagnostics Screen (ATI6) Terms used in the display are self-explanatory except for the following: Octets Compressed characters Blers Errors in protocol (non-data) blocks Link Naks Negative acknowledgments (one or more blocks) Link Timeouts Protocol operations, not the retry timeout; used in internal testing Data Compression On/Off: indicates if data compression was negotiated for the call Equalization Long/Short: status of S15 bit 0; long if bit 0=0, short if bit 0=1 Fallback Enabled/Disabled: indicates whether or not the modems negotiated online fallback during the connection sequence I7 The modem returns a product configuration. If you have a problem and call USRobotics' Technical Support, you may be asked to read this screen. S-REGISTER QUERY (Sr?) This command allows you to view the contents of a particular S- Register, as in the following example that requests the contents of register S0 ("On what ring will the modem answer?"): ATS0? Most registers store values that can be user-defined. However, two registers that are not user-programmable can be queried for the following diagnostic information. S17 The reason for a Link Disconnect when two modems try to make an ARQ connection and fail, or when the remote modem disconnects from an ARQ session. S17 is used for debugging purposes. If you're having an ARQ-compatibility problem and call USRobotics' Technical Support, you may be asked to check S17. S20 The reason for a NO CARRIER result code when the modem is in either ARQ or Normal Mode. Reasons include user aborts (pressing during dialing), loss of carrier, and the automatic hangup that occurs when the modem is set to &M5 and calls a modem not operating under error control. 7-2 COURIER HST PHONE NUMBER QUERY (&Zn?) At this command, the modem returns the phone number stored in NRAM at position n, as in the following example that includes a sample modem response: AT&Z3? 5551234 HELP SCREENS The Courier HST provides four Help screens: summaries of the basic AT command set, extended ampersand (&) command set, S- register functions, and Dial command options. Stop/Restart Display The following command stops the display. Hold down the Control key and type "S": -S To restart the display, use the same command or press . Cancel Display Either of the following commands cancels the display. -C -K Basic Command Set ($) At AT$, the Courier displays this command set summary: Figure 7.4 -- Basic Commands HELP Screen Extended Command Set (&$) At AT&$, the Courier displays this summary of the ampersand command set: Figure 7.5 -- Ampersand Commands HELP Screen 7-3 COURIER HST S-Register Functions (S$) At ATS$, the Courier displays a summary of the S-register functions: Figure 7.6 -- S-Register HELP Screen Dialing (D$) At ATD$, the Courier displays this Dial command summary: Figure 7.7 -- Dial Command HELP Screen 7-4